School. Home. Your next step.
LEARNING HELP
Find your learning.
Keep going.
Choose the situation that matches yours. Use the learner account connected to your course or tutoring plan.
Open My Learning
Account & course access
I already enrolled. Where do I go?
Open My Learning and sign in with the account connected to your enrollment. Open the assigned course to start or continue.
I forgot my password.
Select Forgot password in the UpReach sign-in window. Reset the password for your existing account to keep access to your courses and learning record.
My course or activity is unavailable.
Check the course’s access period, release date and any prerequisite. Contact learning support if the restriction does not match your enrollment.
School, family & book access
My school provided UpReach access.
Use the school invitation and the intended learner account. If an assigned course is missing, ask your school coordinator or UpReach to check it before purchasing additional access.
I purchased tutoring for my child.
Keep your purchase confirmation. Contact our team if you need help confirming the learner account, agreed schedule or joining instructions. Each child needs a separate learning record.
My book includes an online course.
Follow the instructions for your exact title and edition. If activation is unclear, contact us with that title and edition before buying another course.
Live sessions
Where do I join a live session?
Open the assigned course and follow its joining instructions. Check the confirmed date, time and time zone before the session.
What if I cannot attend?
Follow the rescheduling and contact instructions for your course or tutoring package. Its confirmed missed-session and cancellation terms apply.
Still need a hand?
Tell us the course or book title and a short description of the problem. Never send your password.